Guaranteed Delivery of Castocity Emails

How to Get Important Emails About Your Episode

Castocity will automatically send important email about your interview, show details and much more.

However, many e-mail and Internet companies are now using programs to block email they perceive as spam. Sometimes, however, these programs block email you have requested to receive, such as ours.

To Ensure You Are Receiving Every Castocity Message, Please Do The Following:
Add the corresponding Castoicty email addresses (ex. messages@castocity.com) to your accepted email list.

Below are instructions for some of the more popular email providers. If yours isn’t here, please contact your ISP’s customer service folks for their instructions. (Forward the answer to us, and we might add it!) If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.

Gmail: 

1.In your inbox, locate an email from messages@castocity.com (ex. your welcome mail for your guest interview).

2.Drag this email to the “primary” tab of your inbox.

Yahoo! Mail 

When opening an email message, a “+” symbol should display next to “From: (and the sender’s name).” Select this and the “Add to contacts” pop-up should appear. Select “Save”:

Mac Mail 

Select “Mail” and “Preferences” from the top menu. 


In the “Preferences” window, click the “Rules” icon.
Click the “Add Rule” button.

In the “Rules” window, type a name for your rule in the “Description” field.
Use the following settings: “If any of the following conditions are met: From Contains.”
Type or paste the Small Steps Grow Profits email address in the text field beside “Contains.”

Select “Move Message” and “Inbox” from the drop-down menus.Click “Ok” to save the rule.

Outlook 2003 & Later

Right-click on the message in your inbox.
Select “Junk E-mail” from the menu.
Click “Add Sender to Safe Senders List.”

Why is this important?

Unsolicited, unwanted advertising e-mail – commonly known as “spam”- has become a big problem for all of us. It has reached such proportions that most of our e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place.

Castocity applauds their intention to protect us from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block e-mail that we’ve requested, but that fits their idea of what spam looks like. The more responsible anti-spam activists are working hard to cut down on these “false positives,” but in the meantime, you might unexpectedly find you are not receiving requested email content…

Fortunately, by following one of the above sets of instructions you can guarantee you won’t miss important emails from now on.